Terms & Conditions

Kimbo’s Trading Post:

All purchases made on our online store (Kimbo’s Trading Post) are currently for collection only. Delivery options are still a work in progress, and we’ll update you as soon as they are available. Your order should be ready within 20 minutes of placing your order. Please remember to have your name, order number and cell phone number handy upon collection.

  • Bottle store trading hours are Monday to Thursday 9am to 6pm

Accommodation:

Check-in is from 14:00 and check out until 11:00. Let us know if you would like to check in earlier, we will try our best to accommodate you. Late check-outs can be arranged where possible, please let us know in advance. Late departure fees may be applicable.

Children can only be accommodated in a private room or in the Family Room and must be accompanied by an adult. Due to the busy Pub downstairs the Kimbo Lodge is not ideal for children and persons with sensitive and religious views against Alcohol. Children are not allowed to be accommodated in dormitories unless the whole dorm is booked by a group of children accompanied by an adult.

Prepayment:

50% of the total value of the booking will be charged before the arrival date. Remainder to be settled upon check-in. Upfront total payments will be taken for one and two-day bookings within 30 days before arrival date.
Certain high-demand periods such as Easter, Christmas, etc will require full prepayment.

When booking a tour, a deposit will be taken at the time of reservation, to confirm the booking. The balance will be payable directly to the guide on the day of the excursion.

Cancellation:

If cancelled up to 30 days before the date of arrival, no fee will be charged. If cancelled 29-7 days before the date of arrival, 50% of the total price of the reservation will be charged. If cancelled later or in the case of a no show, the total price of the reservation will be charged.

 

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